Question 1

How long does it take to launch a store?

Accepted Answer

About 15 minutes. You describe your business, LaunchGrid generates your store with AI, you add products by pasting any product URL, and connect your UPI ID to accept payments.

Question 2

Does LaunchGrid handle GST compliance?

Accepted Answer

Yes. LaunchGrid monitors your revenue against GST thresholds (₹20 Lakh for services, ₹40 Lakh for goods), alerts you when you're approaching registration requirements, and generates GST-compliant tax invoices automatically.

Question 3

What payment methods can my customers use?

Accepted Answer

Customers can pay via UPI (GPay, PhonePe, Paytm, BHIM), credit/debit cards, netbanking, wallets through Razorpay integration, or Cash on Delivery (COD) with OTP verification.

Question 4

Can I sell dropship products without holding inventory?

Accepted Answer

Yes. LaunchGrid has a built-in Indian dropship catalog. You can also import any product by pasting a Meesho, Amazon, Ajio, or Nykaa URL — the AI fills in the title, description, and images automatically.

Question 5

What happens when my trial ends?

Accepted Answer

After 7 days, your store enters read-only mode. Your store data is preserved and you can upgrade to a paid plan at any time to resume selling. No data is deleted.

Question 6

How is LaunchGrid different from Shopify or Dukaan?

Accepted Answer

LaunchGrid is built specifically for Indian merchants. It includes native UPI checkout (no app installs), GST compliance built-in, an Indian dropship catalog, COD with fraud prevention, and INR billing with no FX losses. Shopify charges in USD and lacks Indian payment and compliance features natively.

How can we help you today?