To request deletion of your Kinly account and associated personal data, send an email to grievance@launchgrid.in from the email address registered on your account (or including your registered phone number, if you signed in with phone).
Email us to request deletionIf you're the only member of a family, deleting your account also removes the family's shared data described above. If your family has other members, your personal account and profile are deleted, but content you didn't personally create that other family members still need (e.g. shared expenses/events other members added) is retained for them, consistent with how the app's data is shared within a family.
We process deletion requests within 30 days, except where we're legally required to retain certain records for a longer period (e.g. billing/tax records for completed subscription payments).
You can also leave a family at any time from More → Family & profile → Leave family inside the app, which immediately removes your access to that family's data. This does not delete your account entirely — use the email request above for full account deletion.
LaunchGrid, Mumbai, India — grievance@launchgrid.in